Privacy Policy

Shift PLLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information when you visit our website. This Privacy Policy explains how information is collected, used, and safeguarded on this site.

1. Website Privacy vs. Clinical Privacy (HIPAA)

This policy applies strictly to your browsing activity on this public website. It is separate from our clinical HIPAA Notice of Privacy Practices, which governs your Protected Health Information (PHI) once you submit intake paperwork, schedule a consultation through our client portal, or become a client.

Please do not send sensitive medical, mental health, or crisis information via standard, unencrypted email. For clinical inquiries, please use our encrypted email link or schedule directly through our secure client portal.

2. Information Collected on This Website

We intentionally minimize data collection on this website. We do not use embedded website contact forms, email newsletters, user accounts, or blog comment sections.

  • Automatically Collected Technical Data: Because this website is hosted on Squarespace, standard technical data is automatically collected when you visit our pages. This includes your IP address, browser type, device type, operating system, referring URLs, and general usage data (such as pages visited and time spent on the site). Squarespace uses this data to operate, secure, and analyze basic site performance.

  • Information You Choose to Share Externally: If you click a link to schedule a consultation or send an email, you will be directed to third-party platforms (detailed below) where you voluntarily provide your contact details.

3. How We Use Information

Any basic technical data collected through Squarespace is used strictly to:

  • Ensure the website loads securely and functions properly across devices.

  • Understand general, aggregated website traffic and content engagement.

  • Comply with applicable Washington State and federal legal obligations.

We do not sell, rent, trade, or monetize your personal data or browsing activity, nor do we use third-party advertising trackers or retargeting pixels (such as Meta or Google Ad pixels).

4. Washington State Privacy Rights (My Health My Data Act)

Under Washington State’s My Health My Data Act (RCW 19.373), Washington residents have specific rights regarding "consumer health data," including the right to know what data is collected, the right to request deletion, and the right to withdraw consent.

  • No Health Data Tracking: We do not collect, track, or share consumer health data through website cookies, analytics, or browsing behavior on this site.

  • Your Rights: If you have questions about your privacy rights under Washington law or wish to request the deletion of any personal information you have shared with us, please contact us using the details below.

5. Third-Party Platforms & External Links

Our website connects you to specialized, secure tools to protect your privacy when reaching out:

  • Website Hosting & Analytics (Squarespace): Our site is built and hosted on Squarespace, which uses essential and functional cookies to deliver the site and provide basic, aggregated site analytics. You can review Squarespace’s Privacy Policy for details on how they process visitor data.

  • Scheduling & Client Portal (Sessions Health): When you click our scheduling links, you are directed to Sessions Health, a HIPAA-compliant Electronic Health Record (EHR) platform, to book consultations and manage clinical communications.

  • Encrypted Email (Hushmail): Our email contact links connect to Hushmail, a HIPAA-compliant, encrypted email service designed to protect sensitive communications.

Our blog and resource pages may occasionally link to external websites. We are not responsible for the privacy practices or content of third-party sites.

6. Cookies and Browser Controls

Squarespace uses necessary cookies to run this website securely and analytics cookies to help us understand overall site traffic. Most web browsers allow you to block or delete cookies through your browser settings. Note that disabling essential cookies may affect how certain pages display.

7. Children’s Privacy

This website and our clinical services are intended exclusively for adults (ages 18 and older). We do not knowingly collect personal information from anyone under the age of 18.

8. Updates to This Policy

We may update this Website Privacy Policy as our website tools or state regulations evolve. Any changes will be posted on this page with an updated effective date.

9. Contact Information

If you have questions about this Website Privacy Policy or wish to exercise your privacy rights, please contact: