Terms of Service

Welcome to the website of Shift PLLC ("we," "our," or "us"). By accessing or using this website, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use this website.

1. Not a Crisis or Emergency Service

This website, our email address, and our online scheduling portal are not monitored 24/7 and cannot be used for urgent or emergency support.

If you are experiencing a mental health crisis, having thoughts of self-harm or suicide, or facing an immediate safety emergency, please do not wait for a response from this practice. Instead, reach out immediately to free, confidential, 24/7 support:

  • Call or text 988 to reach the Suicide & Crisis Lifeline (available 24/7 across the United States).

  • Text HOME to 741741 to connect with the Crisis Text Line.

  • Call 911 or go to your nearest hospital emergency room.

2. Informational and Educational Purposes Only

All content published on this website—including blog posts, articles, graphics, and external resource links—is provided strictly for informational and educational purposes. Nothing on this site constitutes medical advice, mental health diagnosis, clinical treatment, or professional healthcare recommendations.

Always seek the advice of a qualified healthcare provider or mental health professional with any questions you may have regarding a medical or mental health condition. Never disregard professional clinical advice or delay seeking care because of something you have read on this website.

3. No Therapist-Client Relationship

Visiting this website, reading blog posts, clicking outbound links, or reaching out via email or scheduling links to request an initial consultation does not create a therapist-client relationship between you and Maia McCoy, LICSW, or Shift PLLC. A formal clinical relationship is established only after:

  • An initial consultation is completed to confirm clinical fit and appropriate level of care.

  • Formal clinical intake and informed consent paperwork are reviewed and signed within our secure client portal (Sessions Health).

  • Both parties mutually agree to begin therapy services.

4. Jurisdiction and Telehealth Scope

Maia McCoy is a Licensed Independent Clinical Social Worker (LICSW) licensed to practice in the State of Washington (License #LW61516648). Telehealth psychotherapy services offered through Shift PLLC are available exclusively to adults (ages 18 and older) who are physically located in Washington State at the time of each session.

5. Intellectual Property and Blog Copyright

All original content on this website—including, but not limited to, blog posts, written copy, branding, logos, layout, and custom graphics—is the exclusive intellectual property of Shift PLLC and is protected by United States and international copyright laws.

  • Permitted Personal Use: You are welcome to read our blog posts and share direct links (URLs) to our pages for personal, non-commercial purposes.

  • Prohibited Uses: Beyond reading and sharing direct links, no part of this website may be copied, excerpted, quoted, reproduced, republished, distributed, translated, or adapted in any format without prior written permission.

  • Permission Requests: If you are an educator, clinician, or publisher interested in referencing or sharing written material from this site, please send a written request specifying the exact article and intended use to maia.mccoy@hushmail.com prior to use.

  • Prohibition on Automated Scraping and AI Training: Automated data collection—including web scraping, data mining, crawling, or harvesting website content to train artificial intelligence (AI) or machine learning models—is strictly prohibited without express written consent.

6. External Resources, Links, and Non-Endorsement

Our blog posts and resource pages may include links to third-party websites, books, podcasts, articles, or community organizations for educational convenience. We do not control, maintain, or guarantee the accuracy, availability, or privacy practices of external resources. Including a link on this site does not constitute a clinical endorsement or professional affiliation unless explicitly stated.

7. Limitation of Liability

To the fullest extent permitted by Washington State law, Shift PLLC and Maia McCoy, LICSW shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to, use of, or inability to use this website, or any reliance placed on information published on this site.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles. Any disputes arising under these terms shall be resolved in the state or federal courts located in Washington State.

9. Changes to These Terms

We reserve the right to modify or update these Terms of Service at any time. Changes take effect immediately upon posting to this page with an updated effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised terms.

10. Contact Information

If you have questions about these Terms of Service or wish to request written permission regarding website content, please contact